Last updated: August 27, 2026
1. Who We Are
This website, https://amaliakauberg.com, is operated under the brand Amalia Kauberg Studio by:
Oxana Zamkina
IČO: 04992610
Devonská 1223, 152 00 Praha, Czech Republic
Email: hello@amaliakauberg.com
Oxana Zamkina is the data controller responsible for the processing of personal data described in this Privacy Policy.
2. Personal Data We Collect
We may collect and process the following personal data:
- name and billing information;
- email address;
- account and login information, if you create an account;
- order details, purchased products and download history;
- messages and information submitted through contact forms or email;
- IP address, browser type, device information and website activity;
- cookie preferences and analytics information;
- information required to prevent fraud and maintain website security.
Payment card details are processed securely by our payment provider. We do not receive or store your complete payment card number.
3. How We Collect Personal Data
We collect personal data when you:
- place an order;
- create or manage a customer account;
- download a purchased or free digital product;
- contact us by email or through a contact form;
- subscribe to marketing communications;
- browse the website or interact with cookies and analytics technologies.
Some technical information is collected automatically when you use the website.
4. Why We Process Personal Data
We process personal data for the following purposes and legal bases:
Performance of a contract
We use your data to:
- process and fulfil orders;
- deliver digital products;
- send order confirmations, receipts and download links;
- provide customer support;
- manage customer accounts;
- handle complaints, refunds and technical problems.
Compliance with legal obligations
We may retain and process information required for accounting, taxation, consumer protection and other legal obligations.
Legitimate interests
We may process limited data to:
- maintain the security and functionality of the website;
- prevent fraud and misuse;
- diagnose technical problems;
- protect our legal rights;
- improve our products and customer experience.
Consent
Where required, we rely on your consent for:
- non-essential cookies;
- analytics technologies;
- email marketing and promotional communications.
You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Orders and Payments
Our online store is operated using WordPress and WooCommerce.
When you place an order, we process the information needed to complete the purchase, provide the digital product, communicate with you and maintain legally required transaction records.
Payments are processed by Stripe. Stripe may process your payment information, IP address, device information and transaction details in accordance with its own privacy policy. We do not store your complete payment card details on our website.
6. Contact Forms and Customer Messages
When you contact us, we process the information you provide in order to respond to your request, provide customer support or handle a complaint.
Please do not submit sensitive personal information through the contact form or by email unless it is necessary for your request.
7. Email Communications
Transactional emails, such as order confirmations and download information, are sent because they are necessary to fulfil your order.
If you separately subscribe to marketing communications, we may use MailPoet or another email service provider to manage and deliver those messages. You can unsubscribe at any time by using the unsubscribe link included in the email or by contacting us at hello@amaliakauberg.com.
Unsubscribing from marketing emails does not prevent us from sending transactional or legally required messages concerning your orders.
8. Analytics
We may use Google Analytics to understand how visitors use the website, measure website performance and improve our services.
Analytics may involve the processing of information such as IP address, device type, browser, approximate location and interactions with the website. Non-essential analytics technologies are used only where permitted and, where required, after you provide consent.
9. Cookies
The website uses cookies and similar technologies.
Necessary cookies
These cookies are required for essential functions such as:
- shopping cart operation;
- checkout and payment processing;
- account login;
- security;
- remembering privacy preferences;
- providing purchased downloads.
Necessary cookies do not require consent where they are essential to a service you have requested.
Optional cookies
Optional cookies may be used for analytics, performance measurement or marketing. Where required by law, these cookies are activated only after you provide consent.
You may change or withdraw your cookie consent at any time through the cookie settings available on the website. You can also manage cookies through your browser settings, although disabling necessary cookies may prevent parts of the website from working correctly.
10. Service Providers and Recipients
We share personal data only where necessary with service providers that help us operate the website and fulfil orders. These may include:
- Hostinger, for website and email hosting;
- WordPress and WooCommerce, for website and online-store functionality;
- Stripe, for payment processing and fraud prevention;
- Google Analytics, for website analytics where permitted;
- MailPoet, for transactional or marketing email services;
- providers of website forms, security, backup and technical-support services;
- accounting, legal or public authorities where required by law.
These providers may process personal data only for the relevant service and in accordance with applicable data-protection requirements.
11. International Data Transfers
Some service providers may process data outside the European Economic Area.
Where personal data is transferred internationally, we rely on appropriate safeguards required by applicable law, such as an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism.
12. How Long We Retain Personal Data
We retain personal data only for as long as necessary for the purpose for which it was collected, including:
- order, payment and accounting records for the period required by Czech tax and accounting laws;
- customer account information while the account remains active and for a reasonable period afterwards;
- customer correspondence for as long as necessary to resolve the request and protect legal rights;
- marketing information until consent is withdrawn or you unsubscribe;
- technical and security logs for a limited period necessary to maintain website security.
When data is no longer required, it is deleted or anonymised unless continued retention is required by law.
13. Your Data-Protection Rights
Subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- withdraw consent at any time;
- request transfer of data provided by you in a structured, commonly used and machine-readable format;
- lodge a complaint with a data-protection authority.
These rights may be limited where we must retain information to comply with legal obligations, establish or defend legal claims, prevent fraud or complete an existing contract.
To exercise your rights, contact us at hello@amaliakauberg.com. We may need to verify your identity before completing your request.
You also have the right to submit a complaint to the Czech supervisory authority:
Office for Personal Data Protection
Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Praha 7
Czech Republic
https://uoou.gov.cz
14. Children’s Privacy
Our printable products may be intended for use by children, but purchases and use of the website must be managed by an adult.
We do not knowingly collect personal data directly from children. If you believe a child has provided personal data without appropriate parental or guardian involvement, please contact us so that we can review and delete the information where required.
15. Data Security
We use reasonable technical and organisational measures designed to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
16. Third-Party Links
The website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy when our services, legal obligations or data-processing practices change.
The current version and its effective date will always be published on this page.
18. Contact
For questions about this Privacy Policy or the processing of your personal data, contact:
Oxana Zamkina
Amalia Kauberg Studio
Email: hello@amaliakauberg.com
